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FAQ :

Q Why is my X800/R9800 series VGA card very unstable ?
A

Please check the following settings step by step,
Driver: Please update VGA driver to the latest version from PowerColor/ATi's website.  You will need to remove all other VGA drivers from 'add/remove program' before updating the new VGA driver.
Power supply: Please make sure that your power supply is for 300W output.  These VGA series need a stable power out to run a 3D software in a heavy loading.  If possible, please do not share the power cable of the vga card with other devices.  Sometimes the VGA card will ne unstable because of sharing power supplies. 
For AGP series VGA card,
Setting change: Please disable 'fastwrite' feature in section 'SmartGart' of ATi advanced display properities
In some cases, please try to change the AGP speed from 8X to 4X.

Q

For my Radeon 9600 PRO VGA card, why is display properities showing Radeon 9600 Series instead of Radeon 9600 PRO?

A

The first release of ATi driver included a strange status, it would detect both Radeon 9600 Pro and Radeon 9600 as 'Radeon 9600 Pro'.
This information would show up in display properities.  However, XT and SE chipset did not exist at that time.  After the release of XT & SE series, ATi changed the name of all Radeon 9600 Series chipset (PRO/non; PRO/SE) to Radeon 9600 'Series'.

Q

Why is MMC software not working properly in TV function? Sometimes the software could not auto-detect the TV channels.

A

This is due to conflicts between DirectX9.0B and your TV software.
Please check websites for required updates from Microsoft,
http://support.microsoft.com/default.aspx?scid=kb;en-us;825116
http://www.microsoft.com/downloads/details.aspx?FamilyID=8dfd1b6d-e177-4a0e-91d0-b4310675b02b&displaylang=en

Q

Why does PCI VGA card cannot boot properly with my system?

A

This problem might be due to the new PCI VGA card having PCI resource conflict with on-board VGA device/other on-board devices.
Please check following settings,
Bios Setup: Please make sure the boot setting in mainboard BIOS setup has been changed to PCI device from on board VGA .
PCI Slot: Please try to install the PCI VGA card to another PCI slot, sometkmes the PCI VGA card can only work in 1 PCI slot for a mianboard with 3~5 PCI slots.
Motherboard BIOS Update: We also suggest to update mainboard BIOS.  The new BIOS may solve PCI resource allocation issue.

Q

Why is my R9600 series VGA card very unstable?

A

Please check follow settings,
Driver: please update VGA driver to newest version from our/ATi's website , and you need to remove all other VGA driver in 'add/remove program' before you update VGA driver.
Setting change: Please disable 'fastwrite' feature in ATi advanced display properities, 'SmartGart'.  In some cases, please try to change the AGP speed from 8X to 4X .
Others: In some cases, users have resolved this issue by changing the AGP voltage from 1.5V to 1.6V; please make sure your mainboard is able to support this function before you change it.

Q

Why is the overdriver feature not showing up with R9600XT series VGA cards?

A

There are different models of the R9600XT VGA cards,
For earlier series, it did not include required designs for overdriving features.  We have used the memory with higher speed than ATi recommanded and enabled the VGA cards to run as fast as an R9600XT VGA card with over driver feature.
For the newest release series: Based on the new design of Radeon 9600XT VGA card, this model does have required circuits for overdriving feature, if this feature does not show up still, please update VGA driver to the newest version.

Q

Why did the system shut down by itself after installing VGA driver? My VGA card is R9200 256MB version.

A

This might be due to MB BIOS setting is unable to work with a VGA card with video memory size of 256MB.
You can do the following to solve the problem,
Go to MB BIOS setup, and find/change the setting of "AGP aperture memory size" to 128MB.

Q

Why is my VGA card running very slowly and in a discrete matter.

A

Please enable the DMA mode of your harddisk in device manager.
Instruction:
1. Right click on "My Computer"
2. Select your harddisk
3. Select "Setting"
4. Select DMA
5. Select "OK" to save settings.

Q

Why is my VGA card unstable after enabling the AGP 4x? My mainboard based on via chipset.

A

Please change both BIOS setting of maiboard and jumper setting of the VGA to 2x mode. Some via 4x mainboard cannot support this VGA card in AGP 4x mode.

Q

Why is my VGA card unstable at AGP 2x mode?

A

This might due to the default setting of this VGA card is set to AGP 4x mode, so please change the jumper setting of VGA card to AGP 2x mode by doing the following:
For CVR3 / CVR3S ver 1.0 AGP 2x mode: JP2 open
For JP1 2-3 short AGP 4x mode: JP2 short , JP1 1-2 short (default setting)

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