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FAQ :

Q

Why did the system shut down by itself after installing VGA driver? My VGA card is R9200 256MB version.

A

This might be due to MB BIOS setting is unable to work with a VGA card with video memory size of 256MB.
You can do the following to solve the problem,
Go to MB BIOS setup, and find/change the setting of "AGP aperture memory size" to 128MB.

Q

Why is my VGA card running very slowly and in a discrete matter.

A

Please enable the DMA mode of your harddisk in device manager.
Instruction:
1. Right click on "My Computer"
2. Select your harddisk
3. Select "Setting"
4. Select DMA
5. Select "OK" to save settings.

Q

Why is my VGA card unstable after enabling the AGP 4x? My mainboard based on via chipset.

A

Please change both BIOS setting of maiboard and jumper setting of the VGA to 2x mode. Some via 4x mainboard cannot support this VGA card in AGP 4x mode.

Q

Why is my VGA card unstable at AGP 2x mode?

A

This might due to the default setting of this VGA card is set to AGP 4x mode, so please change the jumper setting of VGA card to AGP 2x mode by doing the following:
For CVR3 / CVR3S ver 1.0 AGP 2x mode: JP2 open
For JP1 2-3 short AGP 4x mode: JP2 short , JP1 1-2 short (default setting)

Q

My tv-output does not work in Win2000?

A

Please download and update a newer driver from our website.
The latest driver is able to support this feature.

Q

Why is my system unstable under VGA card CG256 Series.

A

The problem might be due to your mainboard or power supply.  Please make sure you have a sufficient power supply for the system to run Your power supply CG256 Series VGA.  When you start a 3D program, your system becomes unstable due to insufficient power supply, especially for a system with high speed CPU (like athlon 700 or higher).  We suggest you to change a power supply with higher wattage.

Q

Why does my VGA card not work when playing games in OPEN-GL mode, but works with DirectX games?

A

This may happen because the driver of your old 3D VGA card has some conflict with the new driver.  Please remove both drivers, and reinstall the new driver again.

Q

Why is my Win2000 system not stable? My mainboard is based on via chip .

A

Please download and install a Win2000 update file for this issue through Microsoft website.
Instructions:
1. Visit http://search.support.microsoft.com/kb/c.asp?ln=en-us
2. Select Win2000 in section 1
3. Enter Q261601 in section 3
4. Click "Go"
The search result will show up and you will see the information in Q261601.
You will then be able to download the correct update file for your Win2000.

Q

Why does my system slow down when playing DVD title? My system should be fast enough for this.

A

Please enable the DMA function of your DVD-ROM in device manager. 
Instructions:
1. Right click on "My Computer"
2. Select properities
3. Select CD-ROM --your DVD ROM ---setting
4. Enable DMA mode
5. Reboot your system

Q

Why does my TV-output not work?

A

If you need to use the TV-out feature, please allow your VGA card to detect your tv-set in the first place. 
Instructions:
1. Connect TV-set to system with power off
2. Power on TV-set
3. Power on system
4. Allow system to detect TV-set
5. You can now change the output device setting in the display properities.

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