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FAQ :

Q

My tv-output does not work in Win2000?

A

Please download and update a newer driver from our website.
The latest driver is able to support this feature.

Q

Why is my system unstable under VGA card CG256 Series.

A

The problem might be due to your mainboard or power supply.  Please make sure you have a sufficient power supply for the system to run Your power supply CG256 Series VGA.  When you start a 3D program, your system becomes unstable due to insufficient power supply, especially for a system with high speed CPU (like athlon 700 or higher).  We suggest you to change a power supply with higher wattage.

Q

Why does my VGA card not work when playing games in OPEN-GL mode, but works with DirectX games?

A

This may happen because the driver of your old 3D VGA card has some conflict with the new driver.  Please remove both drivers, and reinstall the new driver again.

Q

Why is my Win2000 system not stable? My mainboard is based on via chip .

A

Please download and install a Win2000 update file for this issue through Microsoft website.
Instructions:
1. Visit http://search.support.microsoft.com/kb/c.asp?ln=en-us
2. Select Win2000 in section 1
3. Enter Q261601 in section 3
4. Click "Go"
The search result will show up and you will see the information in Q261601.
You will then be able to download the correct update file for your Win2000.

Q

Why does my system slow down when playing DVD title? My system should be fast enough for this.

A

Please enable the DMA function of your DVD-ROM in device manager. 
Instructions:
1. Right click on "My Computer"
2. Select properities
3. Select CD-ROM --your DVD ROM ---setting
4. Enable DMA mode
5. Reboot your system

Q

Why does my TV-output not work?

A

If you need to use the TV-out feature, please allow your VGA card to detect your tv-set in the first place. 
Instructions:
1. Connect TV-set to system with power off
2. Power on TV-set
3. Power on system
4. Allow system to detect TV-set
5. You can now change the output device setting in the display properities.

Q

Why is my system not stable after installing the new VGA card?

A

Please make sure that you have removed the driver of your old VGA card in "Add/Remove Program", especailly for the VGA with 3D accleterate feature.  Also, please update the BIOs and AGP driver (if necessary) of your mainboard to the latest version.

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