RMA Status Query

To check on the status of cases submitted prior to March 11, 2025 10:00 in GMT+8, please head to the https://services.powercolor.com/query.

Notice

Please make sure that you successfully register RMA.
Please enter your email address and serial number associated with the RMA registration.
Please contact us if you have any questions.

RMA service reminder

Please allow up to fourteen (14) business days for your RMA service (Not including shipping time).
If the card is brand new, we will suggest customers to go through original purchase site first for their own new poduct warranty policy before reaching out to us.
During the warranty time, PowerColor reserve the right to use the replacement parts.