RMA Status Query

Enter RMA Number

  • Please make sure that you successfully register RMA.
  • Please enter your RMA number that you applied or the email address associated with the RMA registration.
  • Please contact us if you have any questions.

Repair service reminder

  • Repair time will be 3-7 working days from the date we received the product. If repair was handled by third party, working days will be at least 14 working days.
  • During repair, if our technician determine that the video card is unable to be repaired, PowerColor has the right to deny the repair.
  • If the card is brand new, we will suggest customers to go through original purchase site first for their own new product warranty policy before reaching out to us.
  • During the warranty time, PowerColor reserve the right to use the replacement parts.
※ Serial number in error, please enter the correct serial number or Email, or you have not successfully apply for an RMA number.
Please fix this field.