RMA
RMA Repair
- This system is only limited to products sold from America and Canada, please check if your product is within these service areas.
- You can find the product serial number from the back of the video card or on the retail box.
- Please don’t hesitate to contact us if you have any questions regarding this service.
More Warranty Deatails:
- Repair time will be 3-7 working days from the date we received the product. If repair was handled by third party, working days will be at least 14 working days.
- During repair, if our technician determine that the video card is unable to be repaired, PowerColor has the right to deny the repair.
- If the card is brand new, we will suggest customers to go through original purchase site first for their own new product warranty policy before reaching out to us.
- During the warranty time, PowerColor reserve the right to use the replacement parts.