When does my warranty period start?
The warranty period begins from the purchase date shown on your invoice or receipt.
Please retain your proof of purchase, as it is required for warranty verification.
What proof of purchase do I need to provide?
Your invoice or receipt must clearly show all of the following:
• Store name and address
• Date of purchase
• Customer name and address
• Billing name and address
• Product model and price
Incomplete documentation may delay or prevent warranty processing.
Can I remove the stickers on my graphics card? What if my serial number sticker is missing?
There are two different types of stickers on your card, and they are treated differently.
[PowerColor logo stickers on the fans]
These are decorative. Removing them does not affect your warranty.
[Serial number sticker on the back of the product]
This must remain intact. Removal or damage of the serial number sticker will void all warranties. If the sticker is missing, altered, or illegible, your product will not be eligible for warranty service.
If you have concerns about the condition of your serial sticker, please contact your original reseller or PowerColor support before submitting an RMA.
I am located outside USA. If I buy a PowerColor GPU from Amazon, how long is the warranty?
We do not provide a global warranty. The warranty period depends on the region where the graphics card was purchased. Please check with your reseller for warranty and repair details. If you have any concerns regarding RMA service, please refer to Authorized Store for our authorized partners.